Perfect Services,believe in Team Work
Perfect Service® was established in 2018 as a small operation working out with young, dynamic and dedicated leadership. Perfect Service® started as Domestic express Delivery operator, with flexibility and innovation, offering extensive Deliveries across Egypt and We Provide services all over the world effectively on time and domestic distribution for express delivery of documents. Perfect Service® started working at Egypt from 1st of July 2018, as a legal local courier company powered by well experienced professional key persons from the courier field looks like multinational Company especially in sales and operation.
To be the courier of choice offering world class products, services and solutions that help our customers succeed and continue achieving sustainable, quality growth.
Committed to Quality
We only work with the best couriers, because quality, flexibility and reliability of service are crucial to our customers. So it is crucial to us.
Create Amazing Experiences
Providing outstanding service is at the heart of the Perfect® philosophy, we want to make a real difference to our customers. We believe in understanding our customers and offering exceptional, personalized customer care. We are experts so our Customers don’t need to be
Putting People First
At Perfect® we believe in collaboration and a vibrant, lively workplace. We never forget that behind every shipment is a human being. We believe in treating people like people, and respecting employees, suppliers and most importantly customers. From the top down and back again. We believe that a commitment to People makes the difference. We encourage collaboration, we encourage initiative, we nurture creativity, and we love a good idea. Our open-plan workspaces help our teams work together, Fostering collaboration to find solutions to issues that arise. We believe in working together to make our service the best it can be.
At Perfect® we're always listening and we're always learning. That’s why feedback is so important to us, it helps us continually improve our service and we engage Both customers and staff in the process of constant evolution and improvement. When we receive a positive customer review, the agent that handled the case is always congratulated. When we get negative feedback, we always investigate, look at what we could have done better, learn, solve and evolve. Our teams are incentivized, because we track reviews by case handler, and generously Reward success. And we incentivize staff for the best ideas on our suggestions board. We call it listening, learning… then earning.
Inform. Educate. Innovate
At Perfect® we believe in keeping our customers informed. We know that parcel delivery in the 21st century is a highly complex global operation, and that our customers want to send parcels, cheaply, efficiently and simply. So we believe in providing every helping hand we can, on everything from Customs navigation to how to package a parcel. We educate to empower and are committed to technological innovation. At Perfect® we don't just take your parcel and run. We believe in being open and transparent in everything we do. Our customer service team are based here in the UK and a highly trained, we provide real-time tracking on every shipment, we automatically email you if a problem occurs, and we show you the status of every shipment every time You login. We make booking easy and share our expertise on our help pages, blog and downloadable customer guides. We call it the Perfect® difference, and it means you can trust us to deliver.
To be the biggest local company at Egypt during 2020. We also depend on wholesale at all of our branches especially at Egypt so we depend we hope to serve our customer for local shipments & international shipments by its quality of services.